Insurance Process

insurance-process

To begin the cashless insurance process, patients must approach the insurance department with an admission slip from their doctor and follow up with the TPA / Insurance companies for pre-authorisation approval.

In case the payment is covered by the insurance company, the patient can contact the insurance department for any inquiries.

insurance-process
Cover For Your Health

SMF Insurance Department staff will assist you and guide you in the process of obtaining
the cashless facility from the TPA / Insurance company.

Private Insurance Companies (Individual and corporate card holders)
Untitled 1

ADITYA BIRLA HEALTH INSURANCE CO. LTD.

icici

ICICI LOMBARD GENERAL INSURANCE CO. LTD.

Untitled 1 1

BAJAJ ALLIANZ GENERAL INSURANCE CO. LTD.

Untitled 1 2

ROYAL SUNDARAM ALLIANCE INSURANCE CO. LTD.

star

STAR HEALTH AND ALLIED INSURANCE CO. LTD.

Third Party Administators (Only for corporate card holders)
FH

FAMILY HEALTH PLAN INSURANCE TPA PVT. LTD.

Untitled 1 4

RAKSHA INSURANCE TPA PVT. LTD.

Untitled 1 5

VIDAL HEALTH INSURANCE TPA PVT. LTD.

Untitled 1 7

MD INDIA HEALTHCARE TPA PVT. LTD.

giood

GOOD HEALTH PLAN INSURANCE TPA SERVICE PVT. LTD.

Untitled 1 3

PARAMOUNT HEALTH SERVICES AND INSURANCE TPA

Untitled 1 6

MEDI ASSIST INDIA INSURANCE TPA PVT. LTD.

Disclaimer: Partnerships with insurance providers are updated on a regular basis. Please check with SMF insurance department for guidance on insurance.
520 X 340

Billing Process

Patients are requested to pay deposit amount periodically. Final bill will be given at the time of discharge.

All bills have to be settled either through cash/credit card/debit card/NEFT. The hospital does not accept cheques.
520 X 340

Patient Discharge

When a patient has been discharged by their physician, they must contact the Ward secretary or nursing Staff and let them know the probable time of their departure. The discharge process will be completed within two hours from the discharge declaration by the consultants. Ward secretaries will ensure that the hospital bills are kept ready for final settlement. The Inpatient Billing counter will be opened for processing discharges and final settlements on any day including Sundays and holidays. The pharmacy returns will be done before closing the final bill.

All patients other than those enjoying credit facilities with the hospital, must settle their bills fully before leaving the hospital. If they desire to make any alternate arrangement, they must contact the billing supervisor or Patient Relation In-charge.

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Upon settlement of bills, the billing section will issue a discharge slip to the patient attender which should be handed over to the secretary / floor nursing staff, then they can collect their reports and discharge summaries.
Once the final bill settlement has been made, patients are expected to vacate their rooms within one hour.
billing

Billing Information

billing